Return Policy + Licensing Policy
Please read our policies carefully prior to purchasing any digital products via our website.
Why are digital products non-Refundable?
Do you have any exceptions to your no refund policy?
We stand behind our products and your satisfaction with them is important to us. However, because our printables are digital products, which are delivered via internet download, we offer no refunds.
Digital products are intangible goods that exist in digital form. Our digital products are printables designed for schools, students and teachers.
If you change your mind about purchasing any of our digital products BEFORE downloading them, we will happily issue you a refund upon receipt of your written request. Requests are to be made to email@example.com.
Refund requests made posterior to one downloading any of our digital products, will not be refunded. Nonetheless, we may reserve the right to refund a legitimate request of software malfunction at our sole discretion.
In order for refund requests to be actioned, they must be submitted to firstname.lastname@example.org within 3 (three) days of one’s purchase.
What other information can I read?
This article here tackles the world surrounding digital products in a concise and self-explanatory way.
The Australian Securities and Investments Commission (ASIC) provides a free pdf file RG 255 on providing digital financial product advice to retail clients
To learn more about Consumer guarantees, please read ACCC’s statement and explanations.
Licensing Policy for digital products
A. IN GENERAL
License. We own and maintain the intellectual property rights in their resources and grant paying customers licenses to use such Resources for limited use as described in this section. When you purchase a resource listed on any of our pages, you’re purchasing a license to use the resource in accordance with the terms of this Resource Licensing Policy. All downloadable and digitally consumed resources can only be used for personal use.
You acknowledge and agree to comply with the terms of this Resource Licensing Policy.
B. INDIVIDUAL LICENSE
An Individual License is a license that may only be assigned to a single specific individual user (“Assignee”) (e.g. a specific teacher) for that Assignee’s use. Individual Licenses are non-transferable and may not be used by or reallocated to a different Assignee (for example, a teacher who purchases an Individual License can use such Resource, in accordance with this section, for her or his lifetime but cannot transfer use of such Resource to another teacher after her or his retirement).
Except as otherwise stated in these Terms (such as in the “Limitations on Access” section set forth below), with an Individual License, the Seller grants to the purchasing Member, for use by one Assignee, a non-exclusive, perpetual, irrevocable, non-transferable, non sub-licensable, worldwide, limited license to use the Resource for the purposes and under the conditions described below.
If you purchase an Individual License, the Seller permits you to:
Assign use of the Resource to one Assignee. Once an Assignee has been designated, the license cannot be used by any other individual, but you can purchase additional licenses as needed. For clarity, you can purchase an Individual License for yourself, as a gift for another person, or as an Organisation purchasing on behalf of a teacher. In such cases, a single “transfer” of the Resource to the intended recipient Assignee is permitted, but you may not reallocate an Individual License from one Assignee to another or share the Resource with additional users unless you purchase additional licenses for each additional Assignee.
As an Assignee of an Individual License, you are not permitted to:
Use resources, in part or in whole, for commercial purposes. This means you can’t sell it, use it for advertising or marketing purposes, or use it in any other way in connection with a business or profit making activity.
Except as permitted above to deliver Resources electronically to Permitted Recipients, you may not post or otherwise make the Resource available on any website, application, shared drive or other sites or services.
You may not share, send, sell, sub-license, or transfer the Resource to someone else for their own Personal Use unless you purchase an additional license for each additional individual you will share it with. Each Individual License is for use by one specific person only.