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Terms and Conditions – English Skype Lessons

English Skype Lessons

Select your preferred course, finalise payment and make an appointment within 30 days. 

Free E-courses office desktop, education

AU$25 PER HOUR

My English Skype lessons have a fixed hourly rate of AU$25. No recurring payments, no minimum commitment and no recurring subscription costs.

AU$ – US$ conversion 

No subscriptions

You pay as you go. No long-term commitments. Total freedom to book as many lessons as you would like. 

Terms and Conditions - English Skype Lessons 1
English Skype Lessons

terms and conditions

By booking my lessons, you acknowledge, understand and abide by the below terms

 

48-Hour Cancellation Policy

Students are required to give a notice of 48 hours if they need to cancel or reschedule a lesson for any reason. Failure in giving enough notice will result in full payment of the missed scheduled session by students.

Completion Policy

Due to ATO (Australian Taxation Office) regulations, students must use their authorised hours within one month of being invoiced.

Pricing

All lessons are priced at AU$25 per 60 minutes.

Enrollment Policy

All students are required to fill in an enrollment form, an enquiry form and a ‘terms and conditions’ form prior to the start of one’s first session.

Payment terms

Payments are to be formalised at the time of your booking. Students are able to pay fees via Bank Transfer, Credit Card or Paypal.

Confidentiality Policy

Both business and student thereinby agree on keeping information, both verbal and written, in strict confidentiality. Also, no reproduction of materials provided by my services to a student is allowed, unless consent is given in writing.

Zero tolerance towards bullying, harassment and discrimination

 

Statement and Definitions

I will enforce a strict Zero Tolerance policy towards harassment and discrimination in any form. Harassment, discrimination or any associated behaviours (outlined below) are defined by reasons to expel from any courses without a refund and includes the following:

Abuse

Emotional behaviour which intentionally harms or injures another person, often to gain control over them.

Anti-social behaviour

acts which cause harm, distress or discomfort to an individual, a group, a community, or an environment.

Bullying

Offensive, intimidating, or malicious behaviour which can be physical, verbal and non-verbal (e.g. via text or social media).

Discrimination

When an individual or a group of people are treated less favourably based on a characteristic such as age, disability, gender reassignment or identity, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Harassment

Unwanted behaviour that is offensive or makes someone feel distressed, degraded or intimidated.

Hate crime

Crime which is motivated by prejudice based on race, religion, sexual orientation, disability or transgender identity.

Racism

the belief that someone is inferior because their colour, ethnicity, nationality or race, leading to discrimination.

Unacceptable behaviours

This list of behaviours is not meant to be comprehensive but will outline behaviours which are deemed to be unacceptable and will not be tolerated.
– Unwelcome sexual gestures, comments or innuendos with a sexual overtone
– Unwelcome and/or irrelevant questions about your personal life (including sex, romance and sexual orientation)
– Exposing yourself to someone
– Derogatory comments based on various characteristics (outlined in Discrimination)


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